{"id":539,"date":"2017-06-28T12:24:33","date_gmt":"2017-06-28T12:24:33","guid":{"rendered":"http:\/\/t-phi.co.uk\/?p=539"},"modified":"2024-01-28T10:42:31","modified_gmt":"2024-01-28T10:42:31","slug":"time-for-hr-to-create-intelligent-experiences","status":"publish","type":"post","link":"https:\/\/t-phi.co.uk\/index.php\/2017\/06\/28\/time-for-hr-to-create-intelligent-experiences\/","title":{"rendered":"Time for HR to Create Intelligent Experiences"},"content":{"rendered":"


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How to Apply Research & Development Method’s Directly into Recruitment & Development<\/p>\n

The Expectations of HR<\/u><\/strong><\/p>\n

It is always a troublesome task that HR faces when looking at the trends and troughs of recruitment and development drives.\u00a0 Constantly bombarded with the new current fad, or stuck in a process that is too old to challenge or too new to take that plunge into the unknown, untested (sends shivers down our spines)!<\/p>\n

However, we allow jargon talk to float about like \u2018leveraging capabilities, \u2018innovate\u2019, \u2018be creative\u2019, \u2018having a vision\u2019 (don\u2019t we all), be more \u2018people-centric\u2019 (that\u2019s why we are in this business right?), yet on the other hand we are also expected to be billy whizz at HR Metrics, \u2018measuring\u2019, \u2018standardising\u2019, \u2018datafying\u2019 (BTW has no research backing, nor is it found in the Cambridge Dictionary), building \u2018big data\u2019 pictures to share on \u2018dashboards\u2019 at the 4th<\/sup> meeting that day, nod in agreement yet leave more confused than beforehand (of course this will not apply to those clever clogs out there)!<\/p>\n

Let\u2019s get to the point, the expectation HR faces is massive.\u00a0 The need to speak directly to the business, be negotiators, psychologists, counsellors, artists, mathematicians, tech geniuses, architects of change all rolled into one.\u00a0 Tough call.\u00a0 Think back to what inspired you in the first place, we all have a different niche, a passion that influenced you to educate and work hard to be where you are now.\u00a0 For most HR and L&D specialists I know, it\u2019s simple, it\u2019s helping, supporting and improving people\u2019s experience<\/em><\/strong> in the workplace.<\/p>\n

So how do we go about cutting the jargon, fight the status quo and deliver upon those expectations? By becoming all of the above of course!\u00a0 Obvious? Easy? Well maybe not initially, but let\u2019s see how you can do this.<\/p>\n

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How HR Can Create Intelligent Experiences<\/u><\/strong><\/p>\n

The first step to creating intelligent experiences is to believe in the \u2018vision\u2019 you are promoting, whether this is either in what you want to improve on or want to change.<\/p>\n

At face-value it is quite a daunting mission.\u00a0 What do you do to encourage and convince the powers that be to support your vision? How do you go about being recognised for bringing strategic insights whilst implementing actual (and successful) change to the business?\u00a0 Its simple\u2013 start with experiencing and learning about what you have got already and go from there.<\/p>\n

To understand this a bit better, let\u2019s take a look at how the steps that follow can be applied in candidate assessment and employee development \u2013 think of these as the research and development tools needed that will equip you to create (or improve) experiences in a practical and intelligent manner.\u00a0 These are not normally accessible together and that\u2019s the difference t-PHI provides.\u00a0 We make these available and we want you to use the tools provided so that you too can Improve your Online Experiences<\/a> for your people<\/p>\n

Candidate Assessment<\/em><\/strong><\/p>\n

Prospective employees are your future talent pool that are waiting for you to attract them, not you waiting to assess their potential (well not yet).\u00a0 Early engagement and great employer branding relies upon the apps and online technology you utilise to grab their attention as well as <\/em><\/strong>the type of initial assessment you provide.<\/p>\n

When innovating a vision in regards to candidate assessment, think back to before you worked in your current organisation (or even somewhere you really wanted to work, but on closer inspection uninspired you \u2013 or you didn\u2019t get the job (their loss not yours)).\u00a0 What was it that grabbed your attention?\u00a0 How did you experience the application, assessment and on-boarding stages?\u00a0 Was there any part of that journey that you thought you really enjoyed, could have been better, or bored the hell out of you \u2013 it\u2019s a process after all?<\/p>\n

So you have your own thoughts based on your experience but what about the experience of current potential candidates?\u00a0 What are you doing about this?<\/p>\n

If indeed you are inspired to alter or change the current assessment process then at t-PHI we advise and support our clients in a few ways:<\/p>\n

#1 \u2013 introduce short and targeted user research with (finger quote sign time) \u201ccandidates\u201d (finger unquote) on all of your recruitment interfaces<\/p>\n

#2 \u2013 apply statistical analysis; this will uncover the true value of the assessments you use in recruitment for future performance, engagement and diversity<\/p>\n

#3 \u2013 by following the first steps we then help you to identify key behavioural metrics by properly testing the impact of different recruitment experiences.\u00a0 The outcome will increase both your attraction and validity measures (ticks the candidate experience and metrics boxes).<\/p>\n

Employee Development<\/em><\/strong><\/p>\n

In regards to employee development think again from within, what assessments are being used to identify potential (i.e. 360 or other development evaluations), have you experienced these yourself?\u00a0 Do your business competencies reflect current or future values?<\/p>\n

These are great questions to reflect upon.\u00a0\u00a0 By doing so you are beginning to think in a more holistic and people-centric way.\u00a0 This will provide you with the two-sides of HR needed to make strategic decisions \u2013 being aware of how your employees experience the company from the inside. Make the necessary improvement or changes needed to boost engagement and positivity measurements, whilst unlocking the metrics needed to support and predict future performance.<\/p>\n

Here are a couple of steps:<\/p>\n

#1 \u2013 apply user research techniques to selected employee development and career management interfaces<\/p>\n

#2 \u2013 we help you apply immersive techniques into development.\u00a0 These help improve engagement, whilst giving you the evidence base<\/em><\/strong> you need to make strategic decisions<\/p>\n

With this new evidence, which incorporates both the vital \u2018people-centric\u2019 experience and metrics you need to \u2018datafy\u2019 (or whatever term you wish to use), you <\/em><\/strong>now have the tools needed to apply behavioural metrics to improve performance assessment, career development and leadership potential.<\/p>\n

Not convinced?\u00a0 Well, what we have found with our clients are these steps (applied together or individually) has unearthed how competencies are actually being measured and how they are being used in career development, performance assessment and leadership potential with real-life predictable<\/em><\/strong> outcomes, future-proofing<\/strong><\/em> the organisation (and there\u2019s the link to the picture).<\/p>\n

 <\/p>\n

Old Habits Die Hard<\/u><\/strong><\/p>\n

It\u2019s not easy to convince the business that something needs to change or even at times you may convince yourself that processes are perfectly fine the way they are.\u00a0 After all, they haven\u2019t been touched for 5, 10, 20 years, so they must be doing something right?<\/p>\n

Processes are just like habits, sometimes bad ones, sometimes ones that you know you need to ditch but just don\u2019t know where to start.\u00a0 Think of us as the \u2018self-help\u2019 kit you need to kick start a new, fresh beginning.\u00a0 No, not building a new habit but create new experiences for your people based on real results!<\/p>\n

So before you get your fidget spinner out to ease your stress (not being rude, it\u2019s a real thing), we have given you a sneak peak of how to innovate and implement your vision.\u00a0 It\u2019s simple, don\u2019t fret about what you do not have; experience what you have right now, learn from it, create from the intelligence you get, inspire and educate the business with measurable and valid metrics, make up some new jargon (why not) and be a step ahead of trend.<\/p>\n

Interested to find out more? Feel free to drop me a line directly, or contact us today: www.t-phi.co.uk<\/a><\/p>\n

About <\/u><\/strong>t-PHI<\/strong><\/a><\/p>\n

It\u2019s all about the experience!<\/p>\n

t-PHI specialises in integrating user-centric approaches to online assessment utilising psychological science with immersive assessment and development techniques.<\/p>\n

We improve how organisations recruit and develop their people, by paying close attention to the candidate and employee experience.<\/p>\n

We have specialised in developing new immersive approaches to talent assessment. \u00a0We have designed & developed the psychometric’s for games-based assessment (i.e. Ipsemet<\/a>).<\/p>\n

We are also currently researching new methods for assessment (i.e. alternative ‘immersive’ games-based assessment, virtual e-assessment and development centres).<\/p>\n

We have also helped a range of high-profile organisations understand and apply behavioural metrics \u2013 unlocking HR Big Data with practical, reliable and predictable results.<\/p>\n","protected":false},"excerpt":{"rendered":"

How to Apply Research & Development Method’s Directly into Recruitment & Development The Expectations of HR It is always a troublesome task that HR faces when looking at the trends and troughs of recruitment and development drives.\u00a0 Constantly bombarded with the new current fad, or stuck in a process that is too old to challenge… Read More »Time for HR to Create Intelligent Experiences<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"aside","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"_ti_tpc_template_sync":false,"_ti_tpc_template_id":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-539","post","type-post","status-publish","format-aside","hentry","category-publications","post_format-post-format-aside"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/t-phi.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/539","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/t-phi.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/t-phi.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/t-phi.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/t-phi.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=539"}],"version-history":[{"count":4,"href":"https:\/\/t-phi.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/539\/revisions"}],"predecessor-version":[{"id":607,"href":"https:\/\/t-phi.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/539\/revisions\/607"}],"wp:attachment":[{"href":"https:\/\/t-phi.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=539"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/t-phi.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=539"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/t-phi.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}